Refund policy

We offer a 14-day return policy from the date you receive your item. To be eligible, the item must be unused, in its original packaging, and you’ll need proof of purchase. To start a return, email us at hello@bycoco.shop or go to our Return Portal.

Please Note: Returns without prior approval won’t be accepted. Refunds are issued (minus shipping costs) after we inspect the item.

Damages and Issues If your item is damaged or defective, contact us right away so we can make it right. For any questions, reach out to hello@bycoco.shop.